Something broke.
Here is what to do.
Twelve situations we hear about every week. Each page has the safe, official first steps you can take yourself, and the point where it is worth calling someone who has fixed this before.
Facebook or Meta ad account disabled
Your Meta ad account or Business Manager was disabled and ads stopped overnight. What to check in the next hour, and how an official appeal works.
Lost access to Business Manager or your 2FA device
The admin left, or your phone with the two-factor code is gone, and nobody can get into Business Manager. Safe first steps, and how official recovery works.
Instagram or Facebook Page disabled
Your business Page or Instagram account was disabled and years of followers and posts went with it. What to check first, and how the official appeal works.
Google Ads account suspended
Your Google Ads account was suspended and campaigns stopped running. What the suspension notice actually means, and how a reinstatement appeal works.
Google Merchant Center suspension
Google Merchant Center suspended your account and Shopping ads stopped showing. What usually triggers it, and how to fix the feed and get reinstated.
Google Business Profile suspended
Your Google Business Profile disappeared from Maps and Search. What usually triggers a suspension, and the real steps to get it reinstated.
Developer disappeared with the site access
Your developer stopped answering and still holds the domain, hosting or admin logins. Safe steps to regain control, and how a takeover actually works.
Site down after the developer left
Your site or app broke after the developer who built it left, and nobody else understands the code. What to check right now, and how a rescue actually works.
Leads come in but nobody answers at night
Customers message outside business hours and wait until morning for a reply, and some buy from whoever answers first. What to check, and what fixes it.
Ad spend is going out but sales are not tracked
Meta or Google shows little to no conversions while the bank account shows real sales. Where tracking usually breaks, and how to find the actual gap.
CRM or SaaS bill keeps growing with every hire
Your CRM, support desk or task tool bill climbs with every new hire, and per-seat pricing never stops. When that is normal, and when it is worth replacing.
The Excel inventory sheet is always wrong
Stock counts in the spreadsheet never match reality, and orders keep going out for products that are not there. Why this happens, and what actually fixes it.