Help getting an account
back, or verified, without the guesswork
A disabled ad account rarely explains itself clearly, and a rushed appeal written without understanding the actual policy violation usually gets rejected again. We diagnose what likely triggered it, prepare a precise appeal, and rebuild the account structure to reduce the risk of a repeat.
Where the money leaks today
A disabled account often gets a vague, templated rejection message that does not actually explain the real policy issue, and a business that appeals without understanding the real cause tends to resubmit the same mistake with different wording, burning its limited number of appeal attempts. Restricted categories, finance, supplements, gaming and a few others, face review standards that are stricter and less forgiving, so an account structure built for a low-risk category often fails here.
The other common pattern is running an entire business on one unverified or under-documented account with no backup, so a single ban or verification issue can stop all paid traffic overnight with no fallback in place.
Platforms rarely explain their actual decision logic in a ban or verification notice, which means diagnosis depends on pattern recognition across many similar cases as much as on reading the notice itself; this is the part of the work that benefits most from having seen it before. A notice that cites a generic policy violation often has a much more specific, identifiable trigger once the account’s recent activity is reviewed in detail.
What we do
- Policy diagnosis. We review the ban or disapproval notice alongside the account’s recent activity to identify the actual likely trigger, not just the generic reason given.
- Precise appeal preparation. Written to address the platform’s specific review criteria, with the documentation the review team actually needs, not a generic plea.
- Verification support. Business and domain verification, and financial-services or restricted-category compliance documentation where the platform requires it.
- A safer structure going forward. Account architecture, naming, business manager setup and documentation designed to reduce the chance of a repeat issue.
- Backup planning. Guidance on account redundancy for businesses where a single point of failure would be too costly.
What we need from you
- The exact ban, disapproval or verification notice the platform sent, in full.
- Access to the account, business manager or the ability to grant us temporary access.
- Honest context on recent account activity, campaign changes, payment issues, policy edge cases, since this speeds diagnosis significantly.
- Business registration and domain documentation for verification requirements.
- Realistic expectations: we prepare the strongest possible case, but platforms make the final decision, and we will say honestly if a case looks weak.
How we measure
Success here is measured simply: account restored, verification approved, or a clear, honest answer that it will not be, with a recommended next step such as a new account built on safer foundations. We do not promise outcomes a platform controls, but we do commit to a precise diagnosis and a well-prepared case.
Where the account is restored, we follow up on the new, safer structure’s performance to confirm the risk has genuinely been reduced, not just patched temporarily.
We also document every submission and response in the process, since a second appeal, if needed, should build on what the platform already rejected, not repeat it with minor wording changes. For restricted categories specifically, we keep a running record of which documentation types have worked with each platform recently, since requirements shift over time.
Price and timeline
| Option | Price | What’s included | Timeline |
|---|---|---|---|
| Launch or audit | from $500 | Policy diagnosis and a single prepared appeal or verification submission. | 3 to 10 days |
| Monthly management | from $900 / month | Ongoing account health monitoring and management once restored, reducing repeat risk. | monthly, no lock-in |
| Full control, handover to your team | from $1,500 | Safer account structure and documentation built and handed to your in-house team. | 1 to 2 weeks |
Related
This page sits under our Performance marketing work. See also Ad account audit and recovery, Meta ads management, Media mix and budget planning for adjacent paid-channel services.
For the automation side of reporting and budget decisions, see access reviews and offboarding. For real numbers behind these benchmarks, read the supplements store sales x10 case study.
Ready to see what this would look like for your account? Get in touch and we will look at your current setup in the first call.
FAQ
How much does this cost?
Diagnosis and a single appeal or verification submission starts from $500. Ongoing account health monitoring, if you want it maintained after recovery, starts from $900 a month.
How long until we see results?
Platform review typically takes 3 to 10 days after a well-prepared appeal is submitted, though some verification processes, especially financial services, can take longer and are outside our control.
What ad budget do we need alongside this?
This is a diagnosis and preparation service, not a media-spend service, so the cost is fixed per case rather than scaling with ad budget.
What do you need from us?
The full text of the ban or disapproval notice, account or business manager access, honest context on recent activity, and business or domain documentation for verification.
How do you report on performance?
A clear outcome report: restored, verified, or a clear and honest explanation of why not along with a recommended next step, plus follow-up on the new structure's stability.