A WhatsApp bot for medical tourism agencies
that answers logistics instantly, in the patient's language
A patient researching treatment abroad messages at whatever hour works for their time zone, not the agency's. We build a WhatsApp bot that answers logistics and pricing questions instantly, in the patient's own language, and schedules a consultation without anyone waiting for office hours.
Why medical tourism agencies lose money today
A medical tourism inquiry arrives whenever the patient’s own schedule allows, almost never aligned with the agency’s business hours, and a reply that waits for the next working day loses a meaningful share of prospects who message a second or third agency in the meantime. Response speed is consistently one of the largest single factors in whether an inquiry converts in this category, often cited as larger than price itself in industry research on this specific decision.
A second cost is inconsistent answers. A package price or an included-services list quoted differently by different staff members, or even by the same person on a different day, erodes trust with a patient who is already comparing several agencies closely on exactly these details.
What we build
A WhatsApp bot that answers inquiries instantly in the patient’s own language, covering logistics, visa, travel, accommodation, recovery stay, from your real partner information, and pricing from your actual package fee schedule. It schedules consultations across time zones and alerts staff the moment a new inquiry lands.
Package information comes from one source of truth, so every patient gets the same answer regardless of who or what answered, and a change to a package’s price or inclusions updates everywhere at once instead of needing to be communicated to every staff member separately. For an agency working across several source markets, the bot replies in the patient’s own language automatically, rather than relying on whichever staff member happens to speak it being online at the time, and that same consistency extends to currency formatting and date conventions so nothing reads as foreign or machine-translated.
Typical integrations: a CRM for inquiry records, and a staff chat for instant alerts. For an agency working with several partner clinics, the bot routes logistics questions using the correct partner’s own information rather than a single generic answer that might apply to the wrong destination.
What stays with humans
Every clinical question and the actual consultation stay entirely with the partner clinic’s doctors. The bot’s job is logistics, pricing and scheduling. Which partner clinic to recommend for a specific patient’s situation, and any judgment about urgency, stay with your agency’s own staff, never decided by the bot.
Price and timeline
| Model | Price | What you get |
|---|---|---|
| Agency runs it | from $900 | We build, launch, host and support the bot as your partners and packages change |
| Full control, handover-ready | from $1,530 | Same build, full source code and credentials transferred, documentation included, paid edits available as an option |
Timeline is 1 to 2 weeks for either model. An agency covering several source markets and languages from day one typically lands toward the longer end of that range.
Related
Pair this with an AI agent for medical tourism agencies for fuller FAQ and consultation routing, or analytics for medical tourism agencies to see which channel produces booked procedures. See the full development service for everything else we build on the same stack. The escalation architecture here is the same pattern as the visa center AI support case study, and the ordering logic behind instant multi-language response is the same engine as a marketplace with instant delivery on Telegram. Get in touch for a fixed price and a one-to-two-week plan.
FAQ
How much does a WhatsApp bot for a medical tourism agency cost?
An inquiry and logistics FAQ bot is about $900 to $1,500. A bot that also handles multi-language consultation scheduling is $1,500 to $2,500.
Can it really answer in the patient's own language?
Yes, this is one of the most valuable parts of the build for an international agency, since a fast, accurate answer in the patient's language beats a generic templated reply in English.
Does it ever discuss the procedure or likely outcome?
No, never. It handles logistics, pricing and scheduling, and any clinical question is routed to the partner clinic's doctor.
How long does it take to build?
1 to 2 weeks for inquiry intake and logistics FAQ. Adding multi-language consultation scheduling usually takes closer to 3 weeks.
Can it send inquiries into our CRM?
Yes, into amoCRM, HubSpot or a spreadsheet, with an instant alert to a staff chat.