Keys, licenses and files delivered
the second payment clears
Digital goods have no shipping time excuse, a customer who paid expects the key or the file in seconds, but manual delivery still means someone checking a payment, finding the right code and sending it by hand. We build an agent that delivers the moment payment clears and holds anything that looks wrong for a human instead of sending it anyway.
The process today
Digital goods are supposed to be the fastest possible delivery, there is no physical shipping involved, but a surprising number of digital storefronts still deliver manually: someone checks a payment notification, pulls a key from a spreadsheet, sends it by email or chat, and marks the order fulfilled. Sellers running this by hand commonly report delivery times ranging from a few minutes during business hours to many hours overnight, which is a strange customer experience for a product that could, technically, deliver in seconds.
The two failure modes that actually cost money are delivering a key that was already used, because the stock check happened after delivery instead of before, and delivering straight into a fraud or chargeback loss, because nobody screened the order before sending a key that cannot be recovered once it is out. Digital goods are an especially attractive target for stolen-card fraud precisely because delivery is instant and irreversible, so a storefront that automates delivery speed without automating the screening step is automating its own losses just as fast.
What the agent does
Delivers the moment payment is confirmed, watching the actual payment provider’s confirmed-payment event rather than a status field that might lag, so delivery happens in seconds, matching what digital goods should always have been able to do.
Checks stock before every delivery, not after, confirming a key or license is genuinely unused and available at the moment of delivery, which is what actually prevents the double-delivery problem that a pre-checked but stale stock count does not catch.
Screens for fraud and chargeback risk before delivering, looking at the same signals a seasoned support agent would (mismatched billing details, unusual order patterns, known high-risk card ranges) and holding anything flagged for a human instead of delivering and hoping.
Delivers across whatever channel the customer is on, Telegram, email, a web dashboard or your own storefront, matched to how the product was sold rather than forcing every delivery through one inflexible channel.
Triggers a refund or replacement automatically when a delivered key fails to activate, based on a verifiable activation-failure signal, closing the loop without the customer having to fight for a resolution over chat.
Sources from supplier APIs when internal stock runs low, respecting that supplier’s own rate limits, so a stock shortage triggers an automatic restock attempt within safe limits rather than a seller finding out from a customer complaint.
What stays with humans
The agent delivers against confirmed payment and verified stock, it does not decide a fraud case is resolved. Any order flagged by the screening step is held for a human to review and decide whether to deliver, refund, or investigate further; the agent never overrides a fraud hold on its own. Supplier relationships, restock terms and pricing for sourced keys stay a decision your team makes, not something the agent negotiates.
Guards
A parallel-run period on real test orders before the agent delivers unsupervised, so your team checks its fraud screening and stock logic against real payment events first. Every delivery logs the exact key or file sent, the payment event it was triggered by, and the stock check result, for full dispute resolution. Rate limits respect supplier API limits when sourcing additional stock, and a kill switch stops delivery instantly across every channel if something looks wrong.
Price and timeline
| Package | Price | Best for |
|---|---|---|
| Single automation | from $1,500 | One delivery channel with stock checks and fraud screening before every delivery |
| Department package | from $2,500 | Digital goods delivery plus order fulfilment routing and catalogue sync across your operation |
5 to 12 days, most of it spent setting up fraud screening rules and running real test orders before delivery goes live unsupervised.
Related
Shares its fulfilment logic with order fulfilment routing and depends on the same stock accuracy as catalogue sync between stores. Works closely with pricing rules and margin guards for sourced-stock cost control. Part of automation of everything digital and built the way we build AI agents for our own products. We run this on our own live marketplaces, including the marketplace engine with instant delivery on Telegram and web and our own marketplace ProBay with an AI agent team.
Tell us which products and payment channels are in scope and we will send back a fixed price and a plan for the first week: get in touch.
Tired of doing this by hand? We can take the whole routine off your team, not just this step: Routine takeover, from $400 →
FAQ
How much does an AI digital goods delivery agent cost?
A single delivery channel (Telegram, web or email) with stock checks and fraud screening starts from $1,500. A department package covering delivery plus order fulfilment routing and catalogue sync starts from $2,500, with the exact price depending on product count and how many payment and delivery channels are involved.
How long does it take to go live?
5 to 12 days: connecting to your payment provider and stock source, setting up fraud and chargeback screening rules, and a parallel-run period where delivery is checked against real test orders before it goes live unsupervised.
Which tools does it connect to?
Stripe, PayPal and regional payment providers for confirmed payment events, your stock database or supplier API for key sourcing, Telegram, email or your own site for delivery, and Claude for screening order patterns that look like fraud or chargeback risk before delivery happens.
What if a delivered key does not work?
Every delivery is logged against the specific key or file sent, so a failed activation traces back to exactly what was delivered and when. A failed activation can trigger an automatic refund or replacement flow, with anything unclear held for a human to resolve directly with the customer.
Is payment and customer data safe?
The agent reads only confirmed payment events from your provider, never raw card details, and delivers through the channels you authorize. Customer and order data stays within your own systems and is not shared with any third party beyond what delivery itself requires.